JAMB Registrar Resolves Over 5,000 Pending Complaints Within Five Days
JAMB Registrar Resolves Over 5,000 Pending Complaints Within Five Days
The Joint Admissions and Matriculation Board (JAMB) has recorded a major development in its handling of candidates’ complaints following the assumption of office of its new Registrar, Professor Segun Aina.
According to a report published on Monday, August 10, 2026, the new JAMB Registrar has resolved more than 5,000 pending complaints within five days. The development is expected to provide relief to candidates who have been experiencing difficulties with admission-related processes and other JAMB services.
New JAMB Registrar Moves to Address Candidates’ Complaints
Professor Segun Aina recently took over as JAMB Registrar, succeeding Professor Ishaq Oloyede, whose tenure ended after years of leading the examination and admission body.
Aina’s appointment was announced in May 2026. He is a Professor of Computer Engineering at Obafemi Awolowo University, Ile-Ife, and his appointment marked a new leadership phase for JAMB.
The swift resolution of thousands of complaints highlights the administration’s stated emphasis on improving service delivery and responding more quickly to issues raised by candidates.
What This Means for JAMB Candidates
For candidates, complaints can involve several aspects of the admission process, including examination-related issues, admission processing, correction of candidate information and other JAMB services.
The resolution of thousands of pending cases could help candidates whose admission or examination processes have been delayed by unresolved issues.
Candidates who currently have unresolved complaints are therefore advised to continue using JAMB’s official channels rather than relying on unofficial agents or social media claims.
JAMB Admission Benchmark for 2026/2027
The development comes as Nigerian tertiary institutions continue preparations for the 2026/2027 admission exercise.
JAMB announced a national minimum tolerable score of 150 for universities and colleges of nursing, while the minimum for polytechnics was set at 100. Institutions are permitted to adopt higher minimum scores for their programmes, but they cannot go below the national benchmark.
JAMB also warned institutions against conducting admissions outside the Central Admissions Processing System (CAPS), stating that admissions conducted outside the approved system could attract sanctions.
Advice to Candidates
Candidates waiting for the resolution of JAMB-related issues should regularly check their official JAMB profiles and admission status.
They should also:
- Keep their JAMB registration details secure.
- Check admission information through official channels.
- Avoid paying individuals who promise to manipulate admission decisions.
- Confirm information before sharing personal or payment details.
- Follow instructions issued by JAMB and their chosen institutions.
What Candidates Should Watch Next
With a new administration now in place, candidates and other stakeholders will be watching closely to see whether the faster handling of complaints continues and whether additional reforms are introduced to make JAMB services more efficient.
For now, the resolution of more than 5,000 pending complaints within five days represents an important early development under Professor Segun Aina’s leadership.
Candidates should continue to follow verified JAMB announcements for updates concerning admissions, CAPS, UTME matters and other registration or examination-related issues.
